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Warranty Policy

The Florian Pruners web store is an independent retail site that is a Entity of The Pruner Warehouse, LLC. The Florian Pruners website is an authorized retail site. Please see Florian Tools ( American Slandered Companies) warranty policy below:

 

Lifetime Warranty/Repair Policy

 

All Florian Ratchet-Cut™ Pruning Tools are warranted for 1 year against defects in materials and workmanship. Failure due to misuse or normal wear and tear is not covered after 1 year under the Lifetime Warranty.

 

AFTER 1 YEAR: LIFETIME Hand Pruner Replacement Policy: RP701 & RP601: In addition to the Lifetime Warranty against defects in materials and workmanship, the RP701 & RP601 also includes A Lifetime Replacement Guarantee: Return your RP701/RP601 to:

Florian Ratchet-Cut™

157 Water Street

Southington, CT 06489

 

with $14.00 for each hand pruner, for any reason, and receive a new one.

Lifetime Warranty Replacement & Repair Policy:

All Other Tools* covered under the Lifetime Replacement & Repair Policy can be repaired at the Factory or traded in for 50% off the current retail price of a new tool. All warranty claims will be evaluated and repaired or replaced at the discretion of Florian Tools. *Saw Blades not included in Warranty Policy.

 

Manufacture Information:

Florian Tools

157 Water Street
Southington, CT 06489-3018

Phone: (860) 628-9643

Toll Free: (800) 275-3618

info@floriantools.net

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